WiseSoft LLC (WiseSoft) today announced that it has joined the Siebel SMB Channel Program. Siebel Systems is a leading customer-facing solutions company. Under the terms of this agreement, WiseSoft will resell Siebel solutions throughout the US and Canada with future expansion into the International EMEA markets.

Since announcing a comprehensive strategy that enables SMBs to achieve measurable business results with customer-facing systems, Siebel has been focused on attracting new partners. Siebel’s proven CRM offerings, customer focus, and extensive value-added partner ecosystem, address the specific sales, marketing and service needs of SMBs across the globe.

Through its partnership with Siebel, WiseSoft will offer a global focus and strong business value to its customers. WiseSofts’ extensive experience in CRM, enterprise applications, systems integration, and custom software development and deployment has helped numerous organizations achieve operational effectiveness through the rapid integration of new and existing systems.

“Together, Siebel Systems and WiseSoft deliver a winning combination of CRM and market and industry expertise,” said Catherine Cherubino, Vice President, Channels and Alliances at Siebel Systems. “Our SMB customers will benefit from a joint team that is fully aligned, and committed to driving business value.”

WiseSoft provides CRM services, processes and solutions that deliver improved customer relationships that result in increased revenues and better time to ROI. WiseSoft has provided these services for over nine years to clients in a collaborative approach, through a team of dedicated, certified and experienced consultants.

“Given Siebel’s strong record of CRM leadership and its commitment to this market - along with WiseSofts’ CRM services and established track record - this partnership gives our customers a significant advantage in achieving their business objectives,” said Atul Wahi, CEO, WiseSoft LLC. “We are a trusted advisor for our customers and look forward to offering the power of Siebel Systems’ solutions combined with our proven implementation methodology, integration proficiency, and experience in the enterprise and mid-market/SMB space. We bring to the mid-market enterprise experience with reduced overhead and agile processes that deliver efficient solutions.”

The WiseSoft and Siebel Systems partnership offers a complete and smooth transition for companies choosing to implement a CRM solution. Customers interact with a local presence to meet their business process needs and have access through a reliable partner to significant support and customer-centric tools for ongoing services.

Siebel Systems is employing a combined selling model to ensure the best mix of CRM, market and industry expertise with channel partners. Working with customers as a single team to jointly develop customer success plans, Siebel and WiseSoft assure consistent, high quality customer experiences that delivers a seamless transition from sales to implementation to support.

WiseSoft provides enterprise solutions and services that enable organizations to achieve their business objectives and maintain a competitive edge. WiseSofts’ consulting team regularly attains industry-recognized certifications to offer the highest quality of professional services using the latest business application technologies. WiseSofts’ experience, proven methodologies and integration skills ensure customer success on every level. Providing implementation services and support through a local presence, WiseSoft is highly responsive and accessible to its clients. WiseSoft services organizations in areas of CRM, Manufacturing, Financials, Distribution, Banking, and Supply Chain Management. Systems Integration, EAI, Software Development, Networking/Infrastructure, Security and Managed Services are the services that span all Verticals. Founded in 1996, WiseSoft is headquartered in Minneapolis, Minnesota, with additional offices in London, UK and Bangalore, India.

WiseSoft is a registered trademark of WiseSoft.

Source: CNNMatthews