Luxoft Increases Co-Operation with Deutsche Bank
Luxoft Press Release
Luxoft, Russia’s largest provider of high-end IT out-sourcing services, today announced that it is extending its co-operation with Deutsche Bank, one of the world’s leading investment banks.
Luxoft President and CEO Dmitry Loschinin and Deutsche Bank‘s Daniel Marovitz, COO of Technology for Deutsche’s Global Banking Division, made the announcement during CeBIT’s German-Russian IT Summit, which promotes the cooperation between German and CIS countries (Russia, Ukraine, Belarus).
Luxoft will provide development resources in Russia and the Ukraine to enhance and further innovate Client First, a cutting-edge Client Relationship Management (CRM) package. Moreover, based on Deutsche Bank’s experience with Client First, the two companies believe that the product has wide potential in the business community and will therefore work together to market it to organizations worldwide.
Client First provides an easy-to-use, real-time management of each client relationship by aggregating and centralizing data from many internal and external sources. The system currently serves over 5,000 Deutsche Bank employees across Europe, North America and Asia Pacific.
Client First is now a world-class CRM platform used in a number of different businesses across the bank. Luxoft’s solution offered not only cost savings but also a pragmatic yet creative approach - a combination that was key to the success of the project.
Daniel Marovitz underlined the importance of an effective CRM tool: “Managing customer relationships is at the heart of our business, so a superior system is crucial. Our Luxoft team has continually shown that they are as committed to our success as we are, and that they are prepared to lead rather than simply follow. I believe we can now build on this partnership by jointly marketing Client First to other businesses.â€
Dmitry Loschinin emphasized that working with Deutsche Bank has been a truly collaborative partnership and that the commercialization of Client First is an exciting move: “We are taking an almost unprecedented step by working with Deutsche to sell a product that was specifically developed for just one client. We are confident that we can maintain the winning formula that has made the Deutsche-Luxoft team so successful.â€
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