Enterprises Inc. Press Release

Enterprises, Inc. (http://www.ienterprises.com/), the global desktop and wireless customer relationship management (CRM) experts, and SugarCRM, the world’s leading provider of commercial open source CRM software, today announced that they will be offering “Mobile Edge for SugarCRM,” a new wireless “extension” for SugarCRM users so they can instantly make their SugarCRM available on BlackBerry® smartphones from Research In Motion (RIM).

Mobile Edge for SugarCRM (which can be purchased through SugarExchange) allows SugarCRM Professional and SugarCRM Enterprise customers with mobile employees equipped with BlackBerry smartphones to access their important information anytime, anywhere — in a matter of seconds. The pre-built solution uses an open standards Web services interface, making it tightly integrated to the two SugarCRM product lines, while being very user-friendly and configurable. Mobile Edge for SugarCRM also upholds SugarCRM’s commitment to providing flexible deployment options. Customers can conveniently choose hosted and / or behind the corporate firewall deployment. Both are affordable and hassle-free to manage.

By accessing SugarCRM on BlackBerry smartphones, mobile professionals can quickly tackle urgent issues and gain extra productivity and peace of mind wherever they may be. Furthermore, customers can maximize their CRM and wireless infrastructure investments.

“We’re excited to be contributing this valuable wireless extension to SugarCRM customers and the Linux / Open Source community,” said Phil Sheehy, iEnterprises’ VP of Strategic Alliances for Wireless Solutions. “Companies want to empower their mobile workers with the information they need to get the job done, and done well. Mobile Edge for SugarCRM helps them do that smoothly within days, and without breaking the bank. Since it’s so inherently configurable, Mobile Edge for SugarCRM works and grows the way your business does.”

Here is a sample of tasks that SugarCRM customers will be able to do from their BlackBerry smartphone with Mobile Edge for SugarCRM:

– Sales teams can quickly access customer contact, lead, and pipeline
information.
– Executives can view opportunities, performance status, and be alerted
of important or urgent issues.
– Customer service representatives can resolve issues and communicate
with customers and other business divisions immediately.
– Field Service personnel can access, open, and close service tickets on-
site, improving the quality of service and maintaining Service Level
Agreements.
– All mobile users can schedule meetings, maintain a centralized
calendar and address book, and assign tasks while away from the office.

Please visit http://www.ienterprises.com/sugar-crm-mobile or http://www.sugarexchange.com for more information.