CDC Software Completes Acquisition of Saratoga Systems
CDC Software Press Release
CDC Software, a wholly owned subsidiary of CDC Corporation and a provider of industry-specific enterprise software applications and business services, announced today that it has completed its acquisition of Saratoga Systems, a leading provider of vertical CRM solutions for large, global enterprises.
As previously announced last week, the acquisition of Saratoga adds a new, proven suite of CRM solutions that are designed for specific vertical industries. Supporting the company’s strategy as vertical industry specialists, these new target industries are highly additive and complementary to the industries already addressed by current CDC Software solutions.
The Saratoga CRM solutions are designed for, and widely used by large companies in the chemicals, consumer products, energy, insurance and selected manufacturing industries. Saratoga has more than 350 customers globally, including Allstate, BASF, Blue Cross Blue Shield of GA, Ciba Specialty Chemicals, Dresser-Rand, Exelon (Commonwealth Edison), Johnson Controls, Konica Minolta, Metropolitan Life, Progressive Companies, Tyco Healthcare and Wellpoint Health Networks. The addition of Saratoga CRM to CDC Software forms a strong addition along side the company’s current Pivotal CRM applications that are designed primarily for financial services, home building and additional manufacturing industries. The Saratoga CRM applications are also highly complementary to the Ross Enterprise solutions for chemicals manufacturers, and the recently acquired Respond applications for complaint and feedback management.
Bruce McIntyre, formerly vice president of business development, CDC Software, has taken the new position of general manager of Saratoga CRM solutions.
“While attending a Saratoga customer event last week, my conviction regarding Saratoga’s loyal and satisfied customer base was confirmed,” said McIntyre. “Customers were very positive about the acquisition and happy to learn of our support of current products, and our plans for continued investments in Saratoga’s next generation Web 2.0 applications. Saratoga customers communicated their approval of our ‘acquire, focus and grow’ strategy as a more effective approach for enhancing customer value and supporting sustained growth. They now know that CDC Software is not like typical consolidators that take the slash-and-burn approach by cutting operating costs and product investments to maximize short-term profits on maintenance revenue.”
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