SugarCRM - Press Release

CUPERTINO, Calif., Sept. 24 /PRNewswire/ — SugarCRM Inc., the world’s
leading provider of commercial open source customer relationship management
(CRM) software, today announced SOFTBANK TECHNOLOGY has signed an agreement
to distribute Sugar solutions in Japan. The new partnership will service a
broad range of customer needs by offering ASP services utilizing Sugar.
“We are constantly looking for ways to improve the service we give our
customers. We looked at Salesforce, SugarCRM and Siebel, and ultimately
decided to go with SugarCRM because of its superior functionality in
relation to cost,” said Norikazu Ishikawa, President & CEO, SOFTBANK
TECHNOLOGY. “We also saw the incredible value of having access to Sugar’s
source code, which allows us to make very specific customizations to meet
our unique needs and those of our customers.”
SOFTBANK TECHNOLOGY provides a wide range of solutions including
comprehensive support for e-business operations and solutions for the
design, construction, operation and maintenance of various types of
networks and systems, drawing on accomplishments and experiences acquired
through the development of a variety of the SOFTBANK Group systems. The
company has also deployed a 100-user subscription of Sugar Enterprise
within its customer call center.
With full international support and over 120 commercial customers in
Japan and Asia, SugarCRM continues to increase its global presence. Over 75
language packs and 400 extensions are currently available for SugarCRM’s
global community of more than 2,000 commercial customers.
In January 2007, SugarCRM announced its strategic partnership with
CareBrains Inc., the Japan-based provider of open source software
application consulting, training, implementation and support. In response
to growing demand for SugarCRM’s commercial open source products in the
Japanese market, SOFTBANK TECHNOLOGY joins SugarCRM and CareBrains as a
J-Gold Partner to provide its partners and customers access to SugarCRM
partner program benefits, which include special partner Japanese language
packs, resell rights to Sugar commercial editions, and fully localized
sales and marketing tools.