Oncontact Software - Press Release

MILWAUKEE–(BUSINESS WIRE)–Oncontact Software today released Oncontact CRM 6.1 Web, the industry’s first customer relationship management (CRM) solution that allows users to access data via the Web, network and synchronization. For the first time, customers have a consistent user experience and feature set no matter how they wish to access their CRM system. With all the options for accessibility, users will always be equipped with the resources they need to stay up-to-date with their accounts, calendars, opportunities, sales history and support data.

“CRM users are constantly evolving with more people travelling and working remotely,” said Jon Zimmerman, president, Oncontact Software. “Our latest release completes the circle in allowing CRM users to ‘run with it’ anyway they want, whether it’s Web, network or sync-based. Users can view their Oncontact CRM system through a Web browser, a traditional Windows network or on the road in a disconnected environment by easily syncing their database anytime, anywhere. The Oncontact CRM 6.1 Web system allows unparalleled access in any situation.”

Oncontact CRM 6.1 Web is a Microsoft.NET, Vista-compatible solution that only requires a Web browser to access. The solution is easy to use, quick to implement, customizable and affordable. The Oncontact CRM system is built upon one consistent data model that allows an organization to utilize the system in any combination of environments.

“Offering every option to utilize a CRM system for our clients means they will have increased visibility and the tools they need to enhance and maintain important business relationships 24 hours a day,” Zimmerman added. “With this functionality, organizations can boost productivity in their sales, marketing and customer service departments.”

In addition, Oncontact Software also features a customer and partner Web portal, ClientNet, which utilizes the Internet to give an organization’s customers and partners the ability to log into the company’s corporate Web site to view their sales history, review service cases and provide Web-based self-service, and download company-specific information. The increased visibility aims to further enhance client relationships.

For more information, please visit www.oncontact.com.