Maximizer Software Introduces CRM Express Services-Packaged Professional Services Offerings for SMBs
Maximizer Software Press Release
VANCOUVER, BRITISH COLUMBIA–(Marketwire - Dec. 20, 2007) - Due to overwhelming market demand, Maximizer Software Inc. (TSX:MAX), the leading provider of simple, accessible customer relationship management (CRM) solutions, today launched CRM Express Services, a suite of packaged professional services offerings tailored to help small and medium-sized businesses (SMBs) improve return on investment and measurably enhance business processes and productivity.
With targeted services packages designed to deliver significant improvements in a short timeframe, Maximizer clients can expect higher user adoption and more efficient use of their CRM investment. Further benefits include knowledge transfer, so clients can further optimize their solution on their own, and the development of an implementation road map to meet future business needs.
“Maximizer CRM Express Services offerings are designed for SMBs who demand fast implementation and results. And, customers know the exact cost of their selected services up-front so there are no surprises along the way,” said Peter Callaghan, chief sales officer, Maximizer Software. “With thousands of successful CRM deployments, our skilled business analysts, deployment specialists and partners ensure that businesses accelerate their productivity by planning, activating and optimizing Maximizer CRM.”
CRM Express Services are offered for existing and new Maximizer CRM clients and include the following categories, which may be purchased comprehensively or on an a la carte basis:
Planning
Maximizer’s CRM Express Planning Service provides on-site or remote consulting where current business processes are analyzed, and best practices recommendations are provided to meet client objectives.
Activation
Activation includes two types of services. CRM Express Implementation delivers rapid on-site or remote installation and configuration. CRM Express Education offers role-based employee training on-site or online, ensuring increased user adoption within the company.
Optimization
Optimization Services keeps the client’s Maximizer CRM solution running effectively. The two service categories are CRM Express Optimization, where a consultant brings in-depth experience to identify areas of improvement; and CRM Express Administration, which offers a variety of remote administrative services to protect the client’s CRM investment and its efficiency.
For more information on Maximizer CRM Express Services, visit www.maximizer.com/services/ps/index.html or call (866) 416-0557.
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