The first CRMGuru Summit Awards for CRM Solution Excellence were recently awarded in the following categories:

* Large Enterprise Multi-Function CRM: Oracle’s PeopleSoft CRM
* Small-Medium Business Multi-Function CRM: Onyx
* Marketing Automation: SPSS
* Sales Force Automation: Salesforce.com
* Customer Service and Support: RightNow Technologies
* Contact Management: Maximizer Software
* Partner Relationships: Sage CRM (formerly ACCPAC CRM)

Salesforce.com: Best Sales Force Automation Solution

“I’m thrilled to accept this award on behalf of our 15,500 phenomenally successful customers. They have figured out what the enterprise software industry still doesn’t get: that you shouldn’t have to change your business to accommodate your CRM,” said Marc Benioff, chairman and CEO of salesforce.com. “We’ve truly democratized CRM by providing the industry’s most flexible and customizable solutions that mesh with our customer’s unique business needs.”

Read more at Yahoo! Finance.

Sage Software: Partner Relationships

“Small and mid-sized businesses demand local expertise to ensure their business applications work at their best,” said Jim Foster, executive vice president of Mid-Market Business Units with Sage Software. “Sage Software has worked closely with the business partner community for more than 20 years to deliver that expertise. This award recognizes our clear leadership in providing CRM solutions that are right for small and mid-sized businesses, delivered with the local touch they demand.”

Read more at MarketWire.

Oracle’s PeopleSoft CRM: Large Enterprise Multi-Function CRM

“We are honored to be a recipient of these awards ahead of both SAP and Siebel,” said Robb Eklund, vice president CRM marketing at Oracle. “These awards are a testament to the success of our information-driven approach to CRM and our continuing commitment to Oracle’s CRM solutions.”

Read more at I-Newswire.