Miracle NT Chooses Siebel CRM OnDemand
Miracle Nuevas Tecnologias (Miracle NT) has selected Siebel CRM OnDemand as its strategic hosted CRM solution to increase existing account penetration and provide increased customer satisfaction.
Miracle NT provides business software strategy, implementation, training, and support for Spanish companies of all sizes. However, with most of its personnel operating remotely, it was difficult for sales and service professionals to share customer information, make timely decisions on sales and service strategies, and increase Miracle NT’s sales within its client engagements. The company embarked on an evaluation of CRM systems that would manage all aspects of its customer interactions from improving the productivity of the sales cycle to increasing customer satisfaction and loyalty through improved service operations. After investigating several on premise solutions, Miracle NT chose Siebel CRM OnDemand for its ability to be quickly deployed companywide as well as its intuitive, easy-to-use interface.
Source: BusinessWire
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