CRM and Mobile Phones: Good or Bad?
CRM applications that utilize mobile phones? If your organization is considering mobile solutions:
Secure Mobile Access to Emails and Intranet
"AppGate Mobile Security Server is an easy, secure and cost-efficient way of making information accessible via mobile devices, without the need of rebuilding infrastructure.
Since the solution is especially useful for people that are travelling a lot and moving between offices and customers, it is preferably management that will use AppGate to be able to read and send e-mails in a secure way. AppGate customers often starts with giving access to e-mail services and then takes the next step opening up the protected network for accessing other information like the Intranet and CRM system.” says Fredrik Norén, Channel Account Manager, AppGate Network Security."
SyncML Device Management
"Extended Systems, a leading provider of mobile application solutions for the enterprise, and Synchronica Software, the German specialist for mobile synchronization and device management, announced today that Extended Systems will offer the Synchronica SyncML Device Management server combined with Extended Systems’ XTNDAccess Device Management SDK.
The Synchronica SyncML Device Management Server provides a highly scalable, carrier-grade device management server for device manufacturers and mobile operators. Using the OMA SyncML DM (Device Management) protocol, the Synchronica Server can perform automated remote device diagnosis and repair of settings and firmware update over-the-air (FOTA). It features a unique server-side XML scripting language which can be used to build automated unit tests for handset manufacturers and complex automated hotline systems for mobile operators."
SFA/CRM Software
"(PRWeb) eAgency Systems, Inc., a web and wireless Sales Force Automation and Customer Relationship Management Software provider, announces the launch of Nice Office Enterprise, a revolutionary management system for handling the marketing efforts and sales management of organizations of all sizes."
Streamphone Online Collaborative Application
"Instantstream, a startup provider of live and on-demand collaborative applications, today launched a new Salesperson Presentation format for the newly developed Streamphone Online Collaborative Application: a new service that helps companies accelerate sales cycles, increase win rates, and close more deals by leveraging online sales calls. Streamphone’s Sales Presentation is built for sales teams and specifically designed to enhance close rates. The new Streamphone’s Sales Presentation is one of four real-time collaborative applications Instantstream currently offers to manage the entire customer lifecycle."