CRM News and Resources

LISBON, Portugal–(BUSINESS WIRE)–Teradata Corporation (NYSE: TDC), the global leader in enterprise data warehousing, announced today that Etisalat Misr, Egypt’s largest telecommunications service provider, has selected Teradata to build an enterprise data warehouse (EDW) after a strict evaluation process including the world’s best known information technology vendors. The EDW will support Teradata’s customer relationship management solution, Teradata Relationship Manager (TRM). The order included a logical data model and professional services support.

CUPERTINO, Calif.–(BUSINESS WIRE)–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a new reseller partnership with BT. As part of this new alliance, BT, the UK’s leading communications provider, will offer its 1.2 million business customers SugarCRM’s commercial software solutions.

SOUTHLAKE, Texas–(BUSINESS WIRE)–Acknowledging the evolving workplaces of travel consultants, Sabre Travel Network and TRAMS, Inc. recognized the need for agents to be able to access all of their shopping, booking and client relationship management (CRM) tools in one integrated location. To meet this need they are integrating the new release of ClientBase Online into the MySabre agent desktop and into VacationStudio, an online leisure portal.

DALLAS–(BUSINESS WIRE)–MPower – which provides the most open, flexible, and powerful software for nonprofit constituent relationship management (CRM) and fundraising – today announced that its solution now includes a Web integration platform enabling users of the company’s full feature donor database to integrate easily and in real time with Web content management systems (CMS) of their choice.

PLEASANTON, Calif.–(BUSINESS WIRE)–Zoho today announced the enterprise-grade update of Zoho CRM, the company’s on-demand customer relationship management application for organizations that want to run their businesses online. A video tour of the key enhancements to Zoho CRM is available at http://www.viddler.com/raju/videos/21/. Users who would like to test drive the application without registering can try the live demo at http://zoho.com/crm/online-demo.html.