CRM News and Resources

Sage Software today announced the 10th anniversary edition of Sage SalesLogix (v7.2) during the company’s Insights 2007 business partner conference. Sage SalesLogix v7.2 introduces a modernized architecture supporting Web, Mobile and Windows® interfaces that increases user productivity through a choice of flexible access methods to centralized and secure customer data. A new Web client enhances usability and reduces IT resource requirements and administration costs. Expanded capabilities for the optional Sage SalesLogix Mobile (v5) solution add data charting for BlackBerry® devices, and support for Windows® Mobile and Smartphone devices. Sage SalesLogix v7.2 also features a common Web and Mobile customization environment, allowing rapid application deployment for one or many users.

Infor today announced enhancements to its Infor CRM Epiphany product line to allow integration of CRM functionality with the latest releases of Avaya, Lotus Domino, and Crystal Reports. Infor CRM Sales 7.0.2 and Infor CRM Service 7.0.2 are now certified to support these platforms as Infor continues to evolve CRM Epiphany to meet the needs of its customers.

NetSuite, Inc., the leading on-demand vendor of integrated business management application suites for small and medium-sized businesses, or SMBs, today announced NetSuite(R) Global CRM to enable complex global sales organizations to manage key operations such as Quota, Forecasting, Order and Commissions management. Building on the award-winning NetSuite CRM and NetSuite CRM+ product offerings, NetSuite Global CRM empowers regional and head office-based sales management with visibility across multi-tiered, multi-national sales entities by providing real-time reporting of sales activity in multiple currencies. Individual sales reps manage their orders and forecast against quota in their own local currency with country, regional and global sales management able to view the same information in their respective operating currencies. These same powerful global quota, forecast, order management and commission facilities also extend to partner networks, ensuring a clear picture of both direct and indirect sales teams. For more information on NetSuite Global CRM, visit http://www.netsuite.com/globalcrm.

Verticals onDemand, developer of industry-specific onDemand CRM solutions for the life sciences industry, and MediMedia Information Technologies a division of MediMedia USA, Inc. will integrate their solutions to provide pharmaceutical managed care teams with the first onDemand CRM solution pre-loaded with formulary data. Formulary data will be automatically updated through web services and the Salesforce.com API.

Sage Software today announced ACT! by Sage for Financial Professionals 9.0, a comprehensive contact and customer management solution that provides data management, activity tracking, reporting and sales productivity tools for financial advisors, brokerage firms and teams of financial services professionals. ACT! for Financial Professionals centralizes prospect and client data in a single, secure database and helps individual advisors and teams capture and access key contact, account, investment and financial planning information, and assists with regulatory compliance tracking. Users can synchronize contact, calendar and to-do information with their Palm OS® or Pocket PC devices. Purchase of ACT! for Financial Professionals also includes one year of ACT! Business Care(1) maintenance and support.