CRM News and Resources

SalesQuest™, the leading provider of sales intelligence solutions and on-demand trigger based lead generation tools, today announced the debut of CRUSH Alerts™, a highly customized and configurable sales intelligence solution for sales and marketing teams. SalesQuest™ CRUSH Alerts continues the rapid expansion of the company’s offerings ensuring that sales professionals receive only qualified leads indicating a high propensity to buy.

BroadSoft, Inc., a leading provider of VoIP application software, today announced that it has completed a “mash-up” of its BroadWorks® VoIP application platform with salesforce.com, the market and technology leader in on-demand business services. The new joint solution will enable enterprise users to integrate the BroadWorks VoIP platform directly into salesforce.com’s customer relationship management (CRM) applications, allowing users to access click-to-dial, recorded-call logging and other advanced voice features.

Research and Markets (http://www.researchandmarkets.com/reports/c63717) has announced the addition of SaaS CRM Threatens Traditional Partner Roles to their offering.

Salesforce.com, the technology and market leader in on-demand customer relationship management (CRM), today announced that Convio, Inc., a leading provider of on-demand software and services to help nonprofit organizations use the Internet for driving fundraising, advocacy and other forms of support, has added Salesforce Service & Support to its existing Salesforce SFA application. Using the [...]

Salesforce.com (NYSE: CRM - News), the technology and market leader in on-demand customer relationship management (CRM), today announced it has delivered 99.999% planned uptime and availability on its service to its customers over the past month. Salesforce.com also remains the only provider of on-demand services — or on-premise applications — that delivers the transparency and [...]