CRM News and Resources

Salesforce.com , the technology and market leader in on-demand customer relationship management (CRM), today announced that the company has been added to the Domini 400 Social Index (DS 400 Index) by KLD Indexes, a division of KLD Research & Analytics, Inc. Salesforce.com has become a constituent of DS 400 Index because of its commitment to [...]

Salesforce.com , the technology and market leader in on-demand customer relationship management (CRM), at the O’Reilly Emerging Technology conference, today announced the AppExchange Developer Network, a new Web site that provides the community, tools and resources to let developers build new applications for the AppExchange. Now any developer in the world — with access to [...]

We are back from our recent summer hiatus, with the latest round-up of CRM articles from around the Net. We have quite a varied line-up of CRM articles for you: this past week’s articles discuss the recent CRM market, how to buy CRM software for the banking and financial services industry, the future of [...]

Hot on the heels of the news of the resignation of Siebel CEO Michael Lawrie, Business Week has a an article detailing excerpts of an interview with Salesforce.com CEO Marc Benioff.
According to Benioff, Salesforce.com has “big eyes and a big vision”. This big vision includes the anticipated release in June of tools that will help [...]

Mindmapping and CRM software: Mindjet works with Salesforce.com to inject creativity and non-linear thinking into the popular CRM application.
“…an information interface or visual workplace in which users can simply capture, create, aggregate, organize, view and interact and share the information they need using the applications and data sources that are relevant to their responsibilities. The [...]