CRM News and Resources

Pharmaceutical companies, struggling to forge meaningful relationships with patient and
physician audiences, look to customer relationship management (CRM) to get the job done.

DiversiForm, Inc., a Portland-based Customer Relationship Management (CRM) provider, patented ScanTRAX(R) in 1992. Now hundreds of service departments at automotive dealerships nationally use the innovative hangtag as a customer service survey and to promote other service messages. This patented CRM product with a documented return rate between 20 and 25% was recently updated with enhanced features.

DATABASE SOLUTIONS, LTD., a Customer Relationship Management (CRM) and Technology Company for the Insurance and Financial Industries, is pleased to announce today the release of Version 4.0 Group Insurance Module for the Company’s “Agent Intelligence” On Demand CRM Software.

DATABASE SOLUTIONS, LTD., a Customer Relationship Management (CRM) and Technology Company for the Insurance and Financial Industries, announced today that it has executed a Memorandum Of Understanding with PHISTREAM Inc. a Vancouver, Canada based technology consulting firm to jointly market Database Solution’s Agent Intelligence CRM and Policy Administration solution for the Life Insurance and Financial Planning Industries.

Research and Markets (http://www.researchandmarkets.com/reports/c54355) has announced the addition of “Pharmaceutical Customer Relationship Management: Developing and Improving CRM” to their offering.