Outsourcing CRM

Luxoft Increases Co-Operation with Deutsche Bank

Luxoft will provide development resources in Russia and the Ukraine to enhance and further innovate Client First, a cutting-edge Client Relationship Management (CRM) package. Moreover, based on Deutsche Bank’s experience with Client First, the two companies believe that the product has wide potential in the business community and will therefore work together to market it to organizations worldwide.

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CustomerLink Acquires Customer Relationship Management Business

Today, AutoLoyal and CustomerLink announced CustomerLink’s acquisition of AutoLoyal’s automotive service center customer relationship management (CRM) business. All AutoLoyal customers will be immediately transferred to CustomerLink. CustomerLink will now fulfill customer communications previously provided by AutoLoyal.

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Customizable, Agency-Wide System Gives Insurance Brokers an Edge

Insurance agencies that manage both benefits and property and casualty lines of business can now benefit from the most complete agency-wide CRM system in the insurance industry. Zywave, Inc., a leading provider of technology products and services for insurance brokers, announced today the release of BrokerageBuilder™ 4.0, the latest version of the powerful agency management tool developed specifically for insurance brokers. The new release includes two revolutionary technology additions, the ZyPAL™ virtual drive and Zywave® ReportCenter, which increase the power of the product.

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