Joystar, Inc., one of the nation’s largest and fastest growing leisure travel networks and leading seller of vacations and cruises, today announced the launch of new customer relationship management tools designed specifically for travel agents.
Filed under: Tourism and Hospitality Industry | No Comments
Atlas Travel International has just developed a new corporate customer relationship management (CRM) system called Common Knowledge\Profiler that is designed to track, manage and synchronize client data. Two of the key benefits of the Common Knowledge\Profiler are its bidirectional synchronization capabilities designed to keep GDS profiles and in-house agency databases in sync and its ability to handle unique travel industry requirements.
Filed under: CRM Software, Tourism and Hospitality Industry | No Comments
In this regular weekly feature, CRM News and Resources gathers together the latest CRM articles online. This week we have an interesting round-up of articles talking about CRM technology vs. customer service, Blackberries and CRM, and taking care of other stakeholders in the hospitality industry.
CRM does not equal “customer service”
From BizCommunity.com:
“It is amazing that people [...]
Filed under: CRM Articles, Industry-Specific, Tourism and Hospitality Industry | No Comments