CRM News and Resources

The College of Business Administration at Florida International University announced today that it will offer its first-of-a-kind customer relationship management (CRM) certification program beginning on March 17, 2008. This innovative, online CRM program enables small- to medium-sized businesses (SMBs), technology consultants and IT professionals in any industry to design a highly effective CRM strategy and implementation plan to deliver maximum ROI in the shortest possible time.

Customer Effective, Inc., a Microsoft Gold Certified
Partner and value-added reseller of Microsoft Dynamics
CRM, is introducing strategies to accelerate CRM
effectiveness with ExactTarget and WebTrends at an
upcoming seminar. ExactTarget is a provider of on-demand
email marketing software, and WebTrends is a provider of
consumer-centric analytics and marketing intelligence
solutions. At the seminar, key executives will address:

Astadia Consulting, LLC, the leader in
on-demand consulting and one of salesforce.com’s largest deployment
partners, today announced the opening of salesforce.com Authorized Training
Centers in Atlanta, Dallas, Houston and Austin. Astadia will offer select
education and training workshops for administrators, developers and
partners using the Force.com Platform-as-a-Service and Salesforce CRM
applications. Courses will be taught by Astadia’s salesforce.com authorized
instructors in state-of-the-art facilities utilizing
salesforce.com-developed curriculum.

Astadia Consulting, LLC, the leader in on-demand consulting and one of salesforce.com’s largest deployment partners, today announced the opening of salesforce.com Authorized Training Centers in Atlanta, Dallas, Houston and Austin. Astadia will offer select education and training workshops for administrators, developers and partners using the Force.com Platform-as-a-Service and Salesforce CRM applications. Courses will be taught by Astadia’s salesforce.com authorized instructors in state-of-the-art facilities utilizing salesforce.com-developed curriculum.

CoreSpeed, LLC, an Atlanta-based provider of branded online community and enterprise social media platforms, is hosting a series of online webinars specifically focused on sharing best practices for online community and enterprise social media. This webinar series, Leveraging Community, is being developed in conjunction with domain subject matter experts and will be focused on introducing the advantages and best practices advice for leveraging online community and enterprise social media for Interactive Marketing, Sales Process Optimization, Customer Support, Interdisciplinary Team Management, Human Resources and Recruiting, Partner and Channel Management, Industry Community Development, as well as, Financial Management.