NetSuite, Inc. announced the launch of its new NetCRM-Services Edition, a CRM software solution designed specifically to meet the needs of service businesses. Services-based companies have CRM needs which go outside of the range of traditional CRM applications targeting the management of sales opportunities.
In addition to mainstay features, the new Services Edition provides [...]
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Webcom, Inc. has joined the Siebel Alliance Program as a CRM OnDemand Software Partner. Webcom’s WebSource CPQ focuses on the opportunity-to-order process, and provides the ability for small and medium businesses to configure, price, quote and propose their offerings across multiple channels.
WebSource CPQ simplifies the opportunity-to-order process for the interactive selling of complex products [...]
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BearingPoint, Inc.’s new customer identity management practice brings the consulting firm into the CIM arena. Customer Identity Management (CIM) addresses an increasingly important problem facing many companies today: the impact of CRM and customer privacy. As enterprises become more and more reliant on relationship marketing and management, concerns about customer privacy are rising. The legal [...]
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