July CRM News and Resources

CRM in the News: Microsoft, Salesforce.com and Salesboom

Recent news: Microsoft CRM 3.0, Salesforce.com’s Summer ‘05 and Salesboom’s web-based automotive CRM software.

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This Week’s CRM Articles

In this regular weekly feature, CRM News and Resources gathers together the latest CRM articles online. This week we have an interesting round-up of articles talking about CRM technology vs. customer service, Blackberries and CRM, and taking care of other stakeholders in the hospitality industry.
CRM does not equal “customer service”
From BizCommunity.com:
“It is amazing that people [...]

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