CRM News and Resources

Omniture, the largest and fastest-growing provider of on-demand Web analytics, today announced that CRM magazine has awarded Omniture’s customer Frontline Educational Products the prestigious 2005 CRM Elite Leader Award. Frontline has relied on SiteCatalyst™ to measure, manage and drive the effectiveness of their online campaigns — as well as quickly and effectively provide a means to deliver high ROI.

Miracle Nuevas Tecnologias (Miracle NT) has selected Siebel CRM OnDemand as its strategic hosted CRM solution to increase existing account penetration and provide increased customer satisfaction.
Miracle NT provides business software strategy, implementation, training, and support for Spanish companies of all sizes. However, with most of its personnel operating remotely, it was difficult for sales and [...]

(BusinessWire) HMC (Hospitality Marketing Concepts), the leading solution provider of loyalty membership programs, has launched a new release of ClubCentral CRM 4.0, its proprietary Web-based Customer Relationship Management application.
ClubCentral CRM was specifically designed for the hospitality industry to give hoteliers the marketing edge that can put them ahead of their competition. It is a perfect [...]

Allied Home Mortgage Capital Corporation, the nation’s largest privately-held mortgage broker, announced today that it will standardize its sales operations with Entellium’s CRM solution for up to 5,000 associates in more than 600 offices operating in 50 states. The deal is one of the largest in hosted CRM and cements Allied’s reputation for embracing innovative solutions ahead of others in the industry.

The 2005 CRM Leader Awards honors the individuals and companies that stand above the rest in customer relationship management as a result of their significant influence, innovation, or accomplishments.