CRM News and Resources

Surado Solutions, a company that provides Customer Relationship Management (CRM) solutions for small to medium sized enterprises, today announced the support of Computer Telephony Integration with ShoreTel IP PBX telephone systems.

The Americas’ SAP Users’ Group (ASUG), the world’s largest customer-run community of SAP professionals, is hosting a Customer Relationship Management (CRM) Forum October 22-25 at the JW Marriott Starr Pass Resort in Tucson, Arizona. The CRM Forum features customer-driven education and insights into how SAP customers are leveraging mySAP™ CRM to develop customer-centric organizations, maximize sales potential, and achieve profitable growth.

Maximizer Software Inc. a leading provider of proven and affordable customer relationship management (CRM) and contact management solutions, today announced that it has been named to the ‘Software 500′ for the fourth consecutive year. Published annually by leading industry publication Software Magazine, the ‘Software 500′ is a comprehensive list of the world’s largest software companies. Firms named to the list demonstrate outstanding growth in terms of annual revenues.

Small and mid-sized businesses (SMBs) have significant opportunities to use CRM to obtain the best value from their business at an exit, succession or transition according to a new Sage Software Business Minds survey conducted by Vanson Bourne, an independent research company, on behalf of Sage Software. With a large number of SMBs looking to exit in the next few years, Sage warns these businesses need to find ways to compete more effectively and to differentiate themselves in a buyer’s market.

Soffront Press Release
Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced that Ensafe Inc. has implemented Soffront CRM to improve their help desk operations. Ensafe is using Soffront On-demand CRM to increase help desk efficiency. Ensafe is also utilizing the software to develop a customer knowledge base and self help program. Ensafe [...]