March CRM News and Resources

RS Components Implements CDC Software’s Pivotal CRM Application

CDC Software, a wholly owned subsidiary of CDC Corporation and a provider of enterprise software applications, announced today that RS Components Hong Kong, part of Electrocomponents PLC, has selected the Pivotal suite of CRM applications for its 14 offices throughout the Asia Pacific area, including its seven offices in China.

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CRM Provider Infusion Software Announces Management Hires

Infusion Software (www.infusionsoft.com), a leading provider of on-demand “active” Customer Relationship Management (CRM) and marketing automation software for growing small businesses, today announced the appointment of David Yohe as its Director of Marketing and Jeff Mask as Director of Business Development. Yohe joins the company from global retail and manufacturing software producer JDA Software where he served as Director of Direct Marketing and Mask worked with Pfizer Pharmaceuticals as a Sales Representative in California.

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Raymond James Advisors Switch to Microsoft Dynamics CRM

Raymond James Financial, Inc., one of the largest U.S. financial services firms, has selected Microsoft Dynamics(TM) CRM as its software of choice for customer relationship management (CRM).

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Joe Bergera Named General Manager of Sage Global CRM Organization

Sage Software, the North American operations of the Sage Group, plc (LSE: SGE), announced today that Joe Bergera has been named senior vice president and general manager of the Sage Global CRM organization, comprising worldwide product development and marketing for the ACT! by Sage, SageCRM/SageCRM.com and Sage SalesLogix product lines.

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KORE Interactive Conducts Successful Beta Test

Seamless Wi-Fi, Inc. a subsidiary Seamless Peer 2 Peer, Inc. today announced today that Phenom™ Release 3.0 was successfully beta tested by KORE Interactive, a Vancouver-based Microsoft Certified Partner company providing CRM solutions to public and private sector firms across North America. Phenom™ provides SOX and HIPAA-compliant secure group video conferencing, peer mail, chat, shared browser, file transfer, remote PC access, secure VoIP and white boarding.

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