CRM News and Resources

DATABASE SOLUTIONS, LTD., a Customer Relationship Management (CRM) and Technology Company for the Insurance & Financial Industries, is pleased to announce today the official launching of its online survey product eCRM Survey. www.ecrmsurvey.com

Microsoft Corp. today announced that Security Associates International Inc. (SAI), a fast-growing provider of automated security services, has selected Microsoft Dynamics(TM) CRM to unite its disparate technology systems and create a one-stop experience for its customers.

Relationals, the leader in customer relationship management (CRM) and sales force automation (SFA) for the newspaper industry, announced today that The E. W. Scripps Company has selected Relationals as its company-wide CRM platform to streamline sales processes and improve opportunity management across all its newspaper advertising teams.

Vertical Solutions, Inc. (VSI), a leading developer of Customer Relationship Management software, announces that DPSciences (DPS), a Cincinnati, OH-based value-added reseller, has used VSI’s PowerHelp CRM to triple revenues from its manufacturer maintenance program. DPS uses PowerHelp CRM, a suite of customer-experience management software solutions, to actively manage its maintenance contract renewal process.

Houston-based Microsoft Gold Certified Partner The Rand Group, LLC (TRG), a leading business solution provider specializing in the integration and deployment of Microsoft solutions announces the official launch of a Microsoft Dynamics Customer Relationship Management (CRM) practice.