July CRM News and Resources

Palladium Group Partners with Green Beacon Solutions to Consolidate Single Global On-Premise CRM Solution

Green Beacon Solutions, a leading provider of strategy, consulting and implementation services for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Marketing Automation technologies, today announced the successful consolidation of a global, customized on-premise CRM solution for Palladium Group, Inc. This deployment will allow the company to work more efficiently with customers, partners and employees internationally, with the ability to scale the solution as the company grows through acquisition.

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OAUG Announces Oracle CRM Community

The Oracle Applications Users Group (OAUG), the world’s largest user knowledgebase for Oracle Applications, announced the creation of the Oracle CRM Community, an integrated community comprised of the PeopleSoft Enterprise, Fusion, Siebel and E-Business Suite CRM User Group memberships.

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Global CRM Leader StayinFront Announces Details of Latest Version

StayinFront, Inc., a global
provider of enterprise-wide customer relationship management (CRM)
applications, decision support tools, data services, sample inventory
management solutions and eBusiness systems, today announced details of its
flagship product’s newest version, StayinFront CRM 10.

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Neocase 10.5 Further Simplifies Customer Support Processes for Mid-Market Companies

Neocase Software, a leading international provider of customer support software, today announced the availability of Neocase 10.5, the newest version of its customer support offering for the U.S. mid-market.

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Gain Quantitative Insight into Projected Spending on Software and Service for CRM in the Pharmaceutical Industry

Research and Markets (http://www.researchandmarkets.com/reports/c64026) has announced the addition of “Future Spending of CRM Technologies, Europe, 2006-2012 (Databook)” to their offering.

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