CRM News and Resources

Due to overwhelming market demand, Maximizer Software Inc. (TSX:MAX), the leading provider of simple, accessible customer relationship management (CRM) solutions, today launched CRM Express Services, a suite of packaged professional services offerings tailored to help small and medium-sized businesses (SMBs) improve return on investment and measurably enhance business processes and productivity.

iEnterprises (http://www.ienterprises.com/), the global desktop and wireless customer relationship management (CRM) experts, today announced that it has incorporated enhanced composite applications available on IBM Lotus Notes and Domino 8 into its award-winning desktop CRM, iExtensions CRM (http://www.ienterprises.com/lotus-notes-crm). By using composite applications, small and medium companies can now access, pull, and take action on precise information from heterogeneous enterprise systems right when they need to. Such flexibility and heightened automation enable companies to significantly lower their total cost of ownership and better collaborate across the entire enterprise.

StayinFront, Inc., a global
provider of enterprise wide customer relationship management (CRM)
applications, decision support tools, data services and eBusiness systems,
today announced that it was rated “Positive” in Gartner’s “MarketScope for
Sales Force Automation in the Consumer Goods Industry, 2H07.”(1)
StayinFront was one of a number of vendors evaluated in the report.

Rapid growth during this past year has required COMPLETExRM, an Enterprise 2.0 CRM provider for small and medium businesses, to move to expanded facilities in downtown Salt Lake City.

CPM Marketing Group, Inc. a leader in Customer Relationship Management (CRM) solutions for healthcare, has released a white paper on its Patient Loyalty Study. This paper explores CPM’s loyalty study and the benefits of identifying and measuring loyalty within a healthcare organization.