CRM News and Resources

NORFOLK, VA–(Marketwire - March 25, 2008) - Concursive Corporation (formerly Centric CRM, Inc.), a leading developer of open source Customer Relationship Management (CRM), content management, and Enterprise 2.0 technologies, has integrated a Web Content Management system (WCM) and e-commerce capabilities into its popular ConcourseSuite 5.0 software. The new features, developed in partnership with Concursive customer Brand Fuel Promotions, enable users to create robust websites and manage content from within ConcourseSuite and allow orders to be accepted online and fed directly to the CRM database. The new capabilities are included in the latest release of ConcourseSuite available both as a free download or hosted on-demand system from www.concursive.com.

CAMBRIDGE, Mass.–(BUSINESS WIRE)–Akamai Technologies, Inc. (NASDAQ: AKAM), the leading global service provider for accelerating content and applications online, today announced a major global increase in the amount of end-user geographies it is serving on behalf of its SaaS clientele. Akamai-accelerated SaaS transactions have grown ten-fold over the past two years, delivering optimized performance and availability of its customers’ SaaS offerings to geographically-dispersed users residing in nearly 150 countries.

CUPERTINO, Calif.–(BUSINESS WIRE)–SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced its CRM Acceleration World Tour, covering 15 cities on three continents. The first CRM Acceleration will take place in Atlanta, GA on Thursday, April 10th, followed by two events in May in Los Angeles and Orange County. The CRM Acceleration World Tour will also visit Boston, Chicago, Miami, New York City, Frankfurt, London, Sydney, Tokyo and Toronto. IBM and Research In Motion will serve as global sponsors for the CRM Acceleration World Tour.

DUBLIN, Ireland–(BUSINESS WIRE)–Research and Markets (http://www.researchandmarkets.com/reports/c86662) has announced the addition of Datamonitor’s new report: Customer Relationship Management in Global Insurance (Executive Presentation) to their offering.

SAN MATEO, Calif.–(BUSINESS WIRE)–LucidEra, the leading provider of simple-to-set-up and simple-to-use business analytics-as-a-service for sales, operations, and finance managers today announced its selection as a recipient of the 2008 CRM WizKids Award presented by Beagle Research Group, LLC. The award is presented annually to a handful of emerging companies that provide business solutions designed to advance new or improved business processes.